Recognition & Reward
90%+ of employees state that recognition improves their motivation and engagement.....but it's…
Managing your Inputs will Guarantee your Outputs!
The sales you make in your business are a result of the…
£55,000 from one call – where are you fishing for business?
It would be very unusual for me to speak with any organisation…
The Benefit of The Daily Huddle
Tired of getting those pesky interruptions throughout the day from team members…
How to Make More Money in Your Business!
Understandably it's not unusual for a business owner to ask me how…
The Formula for Change (and buying cushions)
I was with a client yesterday and during the session introduced the…
Are You Struggling to find Good People?
This is probably one of the most common challenges I hear when…
Staff Roles & Responsibilities
It's common to hear managers complain about team members not doing the…
Staff Attitude v Performance
When assessing our team members, we generally look at their performance in…
As a Leader, are you Setting a Good Example?
If you're a manager, owner or business leader, do you take into…
Dealing with Issues in Your Business
As business leaders we're inevitably going to be faced with issues on a regular…
Maximising Existing Customer Value – The Product / Client Matrix
When wanting to bring more cash into our businesses we tend to…
The Importance of Values in Business
You hear the word 'values' thrown around a bit in business. Like…
Monitoring Company Expenditure
When looking at increasing profitability we tend to focus on making more…
Management Series: 1. Organisational Structure
The first video of 5 on setting up a robust management process.…
Management Series: 3. KPI’s and Objectives
We have the correct structure in place and have analysed your staff.…
Management Series: 4. Introducing KPI’s and Objectives
We've looked at the correct company structure, analysing team members and identifying…
Management Series: 5. Management & Accountability
The final video in the series. We've looked at the correct company…
Forget Lead Generation, Sales Conversion Comes First!
For some reason when I ask the average business owner what they…
Demotivated Staff? Perhaps the first thing you need to look at is WHY.
Here are a number of reasons why your staff may be demotivated…
Are your team focused on where you’re going?
If I asked what you wanted your staff to complete by the…
Client Acquisition Cost
Obviously all businesses need customers, but not just customers, we need profitablecustomers. Marketing is an…
Owner > Team > Customer > The Endless Business Cycle
I regularly speak to business owners who find themselves in the trap…
How to attract great team members
Employing the stepson of your cousin’s half-brother because you bumped into him…
Stop Discounting & Start Increasing Your Prices!
I am and always have been allergic to discounting. Clear more stock –…
Discounts or Profits?
Having previously owned retail stores you may be surprised that discounting is…
Always Educate Your Customer on Value, Not Price
One of the most common challenges I regularly hear about from business…
The Power of Questioning in your Sales Process
When it comes to sales your clients literally have all the answers.…